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Privacy Policy

To assist us in servicing your personalized home page and your personal account, Finance House Securities may seek to obtain certain personal information about you. Regarding such personal information, we assure all customers of the following:

  • We will make every effort to safeguard your privacy online while you are using the Finance House Securities website.
  • We do not seek to collect personal information about you except in cases where you specifically and willingly provide it. Please note, however, that the collection of this personal information may be a prerequisite to provide certain services and data requested by you.
  • We only use your personal information to help us better service your account and provide you with additional information on products, services and content that is of interest to you. If you do not wish to receive such information, please contact us at: customerservice@fhs.ae
  • If you correspond with us via e-mail, we may retain a copy of such correspondence for our internal use.
  • The information collected is also used to provide a record of communications between you and Finance House Securities and to comply with any applicable legal and/or regulatory requirements.
  • We do not sell or provide personal information to third parties.
  • We will, however, share personal information if we are required by law or, subject to your consent, when a particular service necessitating such disclosure is requested by you.
  • We protect your personal information by placing it in the secure portion of our website. That is why we require a unique User Name and Password every time you access your account information. You are responsible for the safekeeping of your password and must ensure that it is not entrusted to, or shared with, anyone other than yourself.
  • All personal and sensitive information, regarding any of our customers, is encrypted in storage and in transit to prevent unauthorized access to it.
  • We also have installed a firewall system that prevents unauthorized back and front office access to sensitive information.
  • We have a Total Virus Defense in place, to rigorously scan all information entering and leaving our system.
  • This Finance House Securities site provides links to other websites. Finance House Securities is not responsible for the privacy practices or the content of such websites.
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Interested to know more about our services?

Call us on our helpline +971 2 619 1911 or email us on customerservice@fhs.ae

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