To assist us in servicing your personalized home page and your personal account, Finance House Securities may seek to obtain certain personal information about you. Regarding such personal information, we assure all customers of the following:
Registration for the Application is optional. In the event of non-registration, user may not be able to use the features offered by the Application. Alternatively, if user chooses to register, user would be able to use the features offered by the Application. Additionally, during such registration and usage of the Application, user would generally be required to provide the following information:
(a) user name, password and other registration information;
(b) transaction-related information;
(c) information which user provides to us upon contacting us for help or assistance.
The Application will collect certain information automatically, including, but not limited to, the type of mobile device, unique ID and IP address of such mobile device(s), mobile device’s operating system, the type of mobile Internet browsers, and information about the way user uses the Application.
‘User’s Information’ and ‘Automatically Collected Information’ are hereinafter, collectively referred to as the “Information”.
FHS may use the Information to contact user from time to time and provide the important information, required notifications and marketing promotions to user.
The Application does not use or collect user precise geographic location.
(i) as required by law, such as to comply with a subpoena, or similar legal process; and/or
(ii) when we believe in good faith that disclosure is necessary to protect our rights, protect user’s safety or the safety of others, investigate fraud, or respond to a Government/Regulator request.
We will retain the Information data up to the retention period stated in the regulations stipulated by the Securities and Commodities Authority of the UAE.
Irrespective of the above, FHS may still retain the data to the extent such retention is necessary to resolve disputes, enforce signed user agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of services.
We are concerned about safeguarding the confidentiality of the Information and we follow generally accepted industry standards to protect information we process and maintain. Information data is stored behind a firewall in secure operating environment inaccessible by general public and only by authorized personnel. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
USER ACKNOWLEDGES AND AGREES THAT NEITHER FHS, NOR ANY DIRECTOR, OFFICER, EMPLOYEE, AGENT AND THE LIKE SHALL BE LIABLE TO USER FOR ANY DEVICE THEFT, DAMAGE, ABUSE, AND UNAUTHORIZED USE OF THE APPLICATION, OR FOR ANY DAMAGE TO ANY SMART DEVICE WHILE DOWNLOADING OR ACCESSING THE APPLICATION, FOR ANY REASON WHATSOEVER, INCLUDING WITHOUT LIMITATION CLAIMS BASED ON CONTRACT, TORT AND/OR ANY OTHER LEGAL REMEDY.
FHS shall not be liable or responsible in any manner whatsoever for:
(i) any breach or leakage of personal information of the user saved or contained in the Application whether attributed to a virus, malfunctioning of the Application or smart device or otherwise;
(ii) damages, losses, impairment or limitation of functionality, of any kind or type that impacts or may impact user’s smart device and the Application thereon;
(iii) for any virus or other related problems that may be attributable to the smart device services or to any services provided by any smart device service provider;
(iv) providing technical assistance or supporting any smart devices and/or personal software on smart devices.