Abu Dhabi – 21 April 2021 - Finance House Securities (FHS) received the 5-Star DFM Brokers Excellence Rating for 2020, and maintained its highest rating in service excellence, for the third year in a row.
The 5-Star DFM Brokers Excellence Rating is granted according to two criteria: exceptional customer experience and alignment with DFM’s vision achievements; including service efficiency, service innovation, multi-channel access, and commitment.
Ayman Al Khatib, General Manager of FHS, said: “We are delighted and proud that Finance House Securities has maintained the 5-star rating for 3 years in a row.”
Al Khatib added: “This success is a result of constant efforts to retain customer satisfaction.”
Since its inception, FHS positioned itself as a leader in maximizing customer satisfaction by offering conveniently tailored services that are accessible through its online channels, and skilled customer service staff.